Frequently Asked Questions

Online gambling has become a popular past time in New Zealand. But here are still questions that gets asked frequently. Let's have a look at the most common FAQ for Kiwis, and get them answered!

What is a Casino Bonus?

Sites offering Bonuses are giving something back. These offers can take the form of Free Spins, Deposit Matches, Credits, or more. At online sportsbooks they may take the form of cashback, free bets and other rewards.

Is Gambling On the Internet Legal?

Yes. This industry is fully regulated. Those that we recommend operate under the authority of the respected bodies that govern them,

Do I Pay Taxes on My Winnings?


What are My Deposit and Withdrawal Options?

Various payment methods are provided by casinos and sportsbooks. The most commonly found are debit or credit cards, ewallets, and prepaid cards. EFTs and Wire Transfers are also widely available.

Download Or Instant Play?

This will depend on the device you're using, and the quality of your Internet connection. Both options have their pros and cons.

How Do I Choose My Casino?

Consider criteria like the range of games offered and the security. Try out a few before you make a decision, and use comparison sites like this one.

Can I Win Real Money With Online Pokies?


Can I Play Pokies for Free?

Absolutely. It just means you won’t be able to collect any money if you win.

What Is a Progressive Jackpot?

A single, large pool of winnings that gets added to each time someone enjoys the title. Over time, the jackpot gets bigger, and will often reach in to the millions before it gets won. These prizes are most often attached to pokies, but you can also find them on Poker, online Roulette, and Video Poker titles.

Is It Safe to Play Online?

It's actually safer to spend time at online and mobile casinos than it is to visit land-based ones. The security software that the brands we recommend use is the same that some of the biggest banks in the world do.

Are Games Rigged?

Not the ones at sites recommended here. Testing by independent auditors and the Random Number Generators, or RNGs, within the titles make unfairness impossible.

What Real Money Games Are Available?

The choice is extensive. New Video pokies, classic titles, and top table games are all available online. Speciality fare is also on offer, including Keno and Bingo. You can even enjoy Poker and tournaments.

Where Should Beginners Start?

At one of our top rated casinos or sportbooks, for starters. Get acclimated with the Internet-based gambling experience with free play first, too. Once you've gained some confidence, switch over to real money games.

Can I Play on My Mac or iOS Device?

Yes, these days all sites run seamlessly on Windows and Mac.

Can I Play on Mobile?

Yes you can. Depending on where you’re spending your time, you can enjoy the games in-browser or on an app you'll install on your device.

What Is a Payout Percentage? How Does It Work?

The average amount of winnings that the online casino pays out compared to what they take in. For example, a payout percentage of 90% means that the operator in question has paid out 90% of the money wagered there.

What is Gambler's Fallacy?

The common belief that previous outcomes will affect future ones in a game. This is even more untrue online, thanks to RNGs.

Are Deposits and Withdrawals Subject to Limits?

At some sites, yes. Consult the Banking pages at the casino to check what these are, or contact customer service.

What Do I Do If I Have a Banking or Other Problem?

Even at top sites, gamblers sometimes run into problems. The simplest way to sort them out is to contact Customer Service. All the sites you'll find recommended here have excellent response times. Their agents are also knowledgeable and easy to reach.